Last modified April 29, 2015
I. Information We Collect
We collect information from You when You register, log-in and use the Service, contact or interact with us, fill out a form, and voluntarily provide us with Your comments and other content in connection with using the Service. When calling us, Your telephone number and name may be collected.
When You register on the Website, We may collect Your name, email address, birth date, self-selected fitness level, password, and any other information that You provide in the registration process. If You are a parent or legal guardian consenting to the use of the Website by a child under the age of 13, please see Section X below for a description of the information that We may collect. If You log into the Website using Your Facebook account, We receive Your public profile (which includes Your Facebook User ID, Your profile photo, Your public information, and Your friends’ User IDs), Your language, Your country, and whether You are in an age group, for instance, under 18, between 18-20, or 21 and over. We can also access, store, and update the information You share through Facebook.
When You use the Website, We may collect Your Wi-Fi connection information, IP address, device information, information about the exercises You start and complete including but not limited to the date and time of exercises started and completed, the number of rounds of exercises completed, information about your achievements (or “trophies”) earned, information about content that You initiate a “favorite” action for, and information about an initiation by You of a share action to a social media account, dates related to your registration, log-ins, notifications, consents, and other actions. You may use some portions of the Service anonymously, though, except as provided in Section X below, We automatically collect information regarding each user of our Service, including Your IP address, the domain name of Your Internet search provider, the Service features You use and the time of Your use, Your mobile device information (e.g., device model and operating system version), and aggregated information that cannot be used to specifically identify You when You use the Service.
II. How We Use Your Information
We use the information that We collect for several purposes, including:
- The purposes for which You provided it;
- To provide the Service to You;
- To obtain parental or legal guardian consent and send parental notifications;
- To create or add to Your user profile or registered account;
- To connect with Your Facebook account;
- To process and respond to Your inquiries and comments;
- To send You information about Your relationship with us;
- To develop new products and services;
- To personalize and enhance Your experience using the Service;
- To send periodic emails. The email address(es) You provide may be used to send information and updates pertaining to Your account, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time You would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email;
- To generate and review reports and data about our user base and service usage patterns;
- To compile aggregate data for internal and external business purposes;
- To display relevant advertising;
- To prevent fraud and abuse of the Service and to otherwise protect users and visitors and our business;
- To assist law enforcement and respond to subpoenas;
- To provide information to representatives and advisers (e.g., attorneys and accountants) to comply with legal, accounting or security requirements;
- To prosecute and defend a court, arbitration or similar proceeding;
- To administer, operate and improve the Service and for internal business purposes; and
III. How Your Information is Disclosed
A. Third Party Service Providers and Business Partners.
B. Business Changes.
If We are involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith.
D. Investigations and Law.
We may disclose information about You to third parties if We believe that such disclosure is necessary to:
- Investigate fraud and abuse on the Service;
- Take action regarding suspected illegal activities;
- Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
- Protect our rights, reputation, safety, and property, or that of users or others;
- Respond to claims and legal process (for example, subpoenas); and/or
- Protect against legal liability.
E. Aggregated Information.
We may share aggregated information relating to users of the Service with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.
IV. Cookies, Local Storage, and Other Tracking Technologies
Cookies are small files that a website or its service provider transfers to Your computer’s hard drive through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies, but if You do not accept cookies, You may not be able to use all portions of all functionality of the Service.
- Persistent cookies remain on the visitor’s computer after the browser has been closed.
- Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.
When We send emails to our registered customers, We may track who opened the emails and who clicked the links through the use of web beacons included in the emails We send. We may use web beacons in emails to our registered customers in order to measure the performance of our email campaigns and to improve our features for specific segments of customers. Web beacons allow us to collect information about when You open the email, Your IP address, Your browser or email client type and other similar details.
We implement a variety of security measures to protect the safety of Your personal information and the information You provide on the Website when You enter, submit, or access such information. Please keep Your account password secure to help ensure the safety of Your personal information.
While We take reasonable measures to protect the information You submit via the Service against loss, theft and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding with which information You provide us.
We cannot guarantee that transmissions of your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our third party service providers. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.
VI. Data Retention Policy, Managing Your Information
We will retain Your information for as long as You use the Service and for a reasonable time thereafter. Please note that some or all of the information We have collected may be required in order for the Service to function properly. We may delete email recipient information for any recipient who opts out of our emails, and We may delete information that is no longer reasonably necessary to fulfill the purposes that initially gave us the right to access such data.
VII. Links to Other Websites or Applications
VIII. Your Choices Regarding Your Information
You have choices regarding the use of information by the Service.
- Changing Your Information – To change Your information, You may log into Your account. If You are unable to log into Your account, please contact us at [email protected]
- Closing Your Account – You may close Your account by contacting us at [email protected] If the email account associated with Your email address is not active, We may close Your account without notice.
IX. Do Not Track Policy
Except for users We know are under 13, We and our marketing partners may collect information about Your online activity after You leave the Service through cookies and other technologies We place on Your browser or device. Your browser may offer You a “Do Not Track” option, which allows You to signal to operators of websites and mobile applications and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites and mobile applications and services. The Service does not support Do Not Track requests at this time, which means that We collect information about Your online activity both while You are using the Service and after You leave the Service (except for users We know are under 13).
We are concerned about the safety of children when they use the internet. We want You and Your family to be safe while visiting the Website and urge parents to monitor and supervise their child’s online activities.
For a child under the age of 13 to use the Website, the child’s parent or legal guardian is required to consent to the collection, use and disclosure of the child’s personal information as described below. Hy‑Vee and its vendors will not collect, use or disclose any personal information of children under the age of 13 unless their parents or legal guardians provide such consent. Without consent from a parent or legal guardian, children under the age of 13 will not be able to use certain portions of the Website.
If You are a parent or legal guardian who consents for Your child to use the Website, We will collect Your email address and the child’s name, birth date, email address, self-selected fitness level and password. The information collected will be used to obtain Your consent to Your child’s use of the Service, deliver the Service and to assist You with customer service inquiries and technical support.
When Your child uses the Website, We may collect Your child’s Wi-Fi connection information, IP address, device information, information about the exercises Your child starts and completes including but not limited to the date and time of exercises started and completed, the number of rounds of exercises completed, information about Your child’s achievements (or “trophies”) earned, information about content that Your child initiates a “favorite” action for, and information about an initiation by Your child of a share action to a social media account, and dates related to Your child’s registration, log-ins, notifications, and other actions. We do not track or run analytics on children who We know to be under the age of 13. Personal information about children We know to be under the age of 13 will not be disclosed to any third parties.
Parents have the right to review, correct, or have deleted from our database, their child’s personal information and/or have the right to refuse further collection or use of a child’s personal information. If You have questions about the collection and use of children’s information or wish to make a request about Your child’s personal information, please contact us at [email protected]
XI. Terms and Conditions
XIII. How to Contact Us
XIV. Your California Privacy Rights
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at [email protected], by calling us at (800) 772-4098, or writing us at Hy-Vee Customer Care, 5820 Westown Parkway, West Des Moines, IA 50266.